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By: Steve Arbor Jones
This article describes what POS software is designed for and how it works. To get a better idea of POS software, you should first be familiar with the definition of POS. POS means "point-of-sale" or "point-of-service", basically anything from a retail shop, checkout counter, practically any location at which transactions are made. considering this definition, it's easy to understand why pos terminals can be located in hotels, restaurants, malls, bars, stores. POS stands for the hardware and software which make up a given system. When we consider a POS system, it has to be divided into hardware and software. Since this article is focused on the software part of it, let's examine the history of pos software. Some of the early electronic cash registers had a special computer program loaded on them, providing additional functionalities, although quite limited according to our standards nowadays. Programmability made way for a lot of new concepts, as it allowed developers to be more creative and embed whatever features they can think of, including real time labor and food cost reports. A protocol is a predefined set of rules which computers follow when engaged in communication with one another. POS terminals communicate with other devices (peripherals) using a given protocol, so we can say that the protocol is the language that computers speak. Every pos software comes with a support of a certain protocol, so that it can succesfully interact with peripheral devices, such as POS printer, a bar-code scanner, and a credit/debit card reader. Some of the popular POS communication command protocols are EPSON Esc/POS, ADM 787/788, DSP-800, CD 5220. In an attempt to guarantee the compatibility between the different devices, pos software developers have to meet certain standards. Microsoft, NCR, Epson, and Fujitsu-ICL developed the first pos software standard, called OPOS. People know it as "OLE for POS", because it's based on Microsoft's COM technology, which makes OPOS language independent. The next industry standards was made by SUN, IBM and NCR, under the name JavaPOS. JavaPOS is programmed on JAVA, so it's platform independent. Of course, the article wouldn't be complete if we don't mention some of the benefits of pos software. The main one is the increase of your profits. Another major benefit is the reduction of inventory costs. POS software will also improve customer service. Efficiency will also be maximized with as minimum as 20%, becuase it automates repetitive tasks. If you just consider for a minute all the places where you can find pos terminals - all the stores in the country, then you will easily see that there is a huge competition in the pos software industry, there are a lot of products available on the market. Choosing the right one is never easy, but there several factors to consider before buying. First of all, take into account the turnover of your business, whether it's $1000 or $100,000, it all makes a difference. The second important factor is the industry in which your business operates, it could be a grocery store, or a sports store, car dealer shop, appliances. Bear in mind that they best way to find out if a given software is bug-free and stable, is to check with the retailers who are already using it. The larger percentage of POS software solutions are Windows based. Of course, Linux and MAC machines are probably more reliable, but the downside is that there aren't as many pos software solutions for them, which will limit your buying choices. If a Windows system is configured properly, it can operate without any problems for months and even years. POS software can support different Windows versions, including Windows 95, 2000, or XP, although some may only work on XP.
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