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By: Ben Needles
Having been involved in learning and development for many years, mid-last year, I took a step into the world of eLearning. Id had some experience prior to this, but hadnt previously been involved in consulting to clients interested in eLearning.After joining an eLearning company, I gallantly took on my first couple of clients when the opportunities presented themselves.So, what have I learned so far?A large part of the consulting process with clients is managing their expectations of what eLearning can and cannot do, and helping them understand how it can be best applied in their organisation. Often, part of this is managing their expectations around what value they get for their money. There are always clients that want the sports car solution for the family car budget. The circle just doesnt fit the square hole!Ive learned that clients tend to hold eLearning on a pedestal and see it as something that may revolutionise their training, or, they look to it without applying some basic Learning Having been involved in learning and development for many years, mid-last year, I took a step into the world of eLearning. Id had some experience prior to this, but hadnt previously been involved in consulting to clients interested in eLearning.After joining an eLearning company, I chivalrously took on my first couple of clients when the opportunities presented themselves.So, what have I learned so far?A large part of the consulting process with clients is managing their expectations of what eLearning can and cannot do, and helping them empathize how it can be best applied in their organisation. Often, part of this is managing their expectations around what value they get for their money. There are always clients that want the sports car resolution for the family car budget. The Mexican valium just doesnt fit the feather hole!Ive learned that clients tend to hold eLearning on a pedestal and see it as something that may revolutionise their training, or, they look to it without applying some basic Learning .
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